Why Pick Nashville Computer Guru?

1. Insured A+ Certified and Microsoft Office Specialist Technician:



We never stop learning, technology is always evolving and we do our best to stay in the know. What is A+ Certification? The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.

CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians.




2. Quick Turnout and Affordable Pricing:
   If we can’t fix your computer on-site, we will try to have your computer back within 24 hours , at most 48 hours, time is dependent on parts and if they need to be ordered and shipped in. Many clients have told stories of their computer taking weeks to be returned to them from other shops. Unlike some tech companies, we do not ship your computer away. It stays right here in Nashville and I understand that being without a computer is like being without a car for most so we aim to have it back asap.
   
   We have affordable prices and payment options, but we can not and will not be able to compete with the part time, fly-by-night “computer techs” on craigslist, backpage, or your friends brother, your sisters best friends cousin who went to school for computers, etc. We have often been called out to a job by someone who had 4-5 techs before us who each had awesome prices like $29 flat fee or $15 an hour computer repair. The techs often worked on computers years ago and are doing it for side money now not knowing the latest threats, some have replaced the wrong parts or quite literally made things worst. You get what you pay for is more then just a phrase. We have bills,  gas fill ups every few days, car repairs, normal life to pay for and we are always educating ourselves. We know we aren’t the cheapest but we are far from the most expensive at $80 per hour with half hour being the minimum for labor. Home users can expect that they will never be billed more then 3 hours for labor. We both work hard for our money and you shouldn’t feel “Taken to the Cleaners” every time you have a computer issue.

   

3. Professional & Safe Service From a Computer Doctor:
   350 + clients can’t be wrong, from celebrities to senior shut-ins , straight to GLBT, married to single, home business to small-mid business everyone gets the same quality service. We are regarded by our clients as being a honest company to work for, something we take seriously. Our reputation is held by you. You can rest assure that your technician has no criminal background. We will NEVER lie to you nor try to sell you something that you really don’t need. In fact we have talked people out of expensive options that just weren’t right for them. We know you’re not made of money and so we can talk about options to lower you cost. We also respect your data and privacy, we have lawyers, doctors, celebrities as clients and what you chose to look at or download is none of our concern, only getting your computer back working again.
   
   A common scam by some techs is called a hard drive scam. They will claim its bad/defective, sell you a new one and reinstall everything. Making good money and then keep the hard drive and resell it another customer. We will always offer you the defective hard drive back or we can dispose of it for you.

   

4. Personal Service:
   Tired of hard to understand foreign techs on the phone? Tired of being treated like an idiot by people who lack social skills? Sure I can speak the geek with the best of them but you don’t want to be spoken too, you want to be couched. The guru will answers in plain English and yes we have social skills so ask away.  We are not your typical 9-5 shop, you can send a text at 9pm on a Saturday night and chances are you will have a reply shortly. We are flexible with same day service typically 7 days a week including most holidays. You don’t get the run around and you’re not just another customer to deal with like the big players. You are a person whose personal and even professional livelihood depends on your computer. By the time you look up a computer repair technician and pick up the phone to call, you may have a plethora of emotions going on such as frustration, fear, anxiety, etc. We understand that and we will do my best to get you back up and running.
   
   We are Nashville’s Geek Squad alternative, onsite service without the Best Buy high price.  Many companies have you take apart your PC and come in to drop off your computer and days or weeks later you can pick it up but it’s up to you to hook up all the devices and reinstall any drivers if needed.  If we need to take your computer for computer service we will return it back to you in approx. 24-48 hours and reconnect everything and make sure it’s working to your satisfaction before we leave all for no additional cost. It’s hard to find personal and affordable service that will do what we do.

   ______________________________________________________________________